Smarter public service

Neighbourhood Justice Centre

Doing justice locally and finding lasting solutions that strengthen the City of Yarra

Prevent and reduce criminal and other harmful behaviour in the Yarra community
Increase confidence in, and access to the justice system for the Yarra communities
Strengthen the Neighbourhood Justice Centre Community justice model and facilitate the transfer of its practices to other courts and communities
Twitter: @NJC_Collingwood
More info: www.neighbourhoodjustice.vic.gov.au

25% lower than comparative magistrates courts

I am engaging with the NJC in a process of research driven prototyping
I have been based there for ~3months so far focusing on research, this has involved extensive shadowing of staff, sitting in on interactions with clients and other providers and mapping processes
Some of the common themes that have come from my research are issues around interactions with clients of the centre, communicating and sharing knowledge, ideas and new findings,
The next steps have involved engaging staff to drive some possible prototypes we can attack based on my research findings as well as mixing in some of my ideas
We will spend a couple of months trialing, testing and reviewing the prototypes to see which have worked, what hasnt worked and what could be improved
Following that, we will focus on the prototypes that show the most promise for the NJC and spend a few more months refining them
As well as the above, we are also helping to connect the NJC with relevant skilled businesses and individuals in their locality, with the skills and passion to help the NJC continue its work